- When in doubt about the process, the facilitator decides.
- Use the Color Cards.
- Stay on topic.
- No side conversations.
- Speak for yourself, and allow others to speak for themselves.
- Be succinct.
- Avoid repeating a point or idea that has already been stated by yourself or others.
- Listen for understanding before you react.
- Ask questions rather than make assumptions — if confused, ask!
- Emotions are okay, aggression is not.